Global Call Center Agent – Inbound/Outbound with Training

Neksjob Philippines; Mandaluyong; On-site; PHP 268,430 - 402,645; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

English language customer service problem solving training

Job summary

A leading recruitment agency is looking for Call Center Agents in Mandaluyong, Philippines. No experience is required, making this an ideal opportunity for motivated individuals. In this role, you will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Candidates should be high school graduates with a positive, customer-focused mindset. Comprehensive training will be provided, ensuring you are equipped for success.

Qualifications

• Must be a high school graduate or possess higher qualifications.
• Exhibit a positive attitude and focus on customer satisfaction.
• Demonstrate basic computer skills and an ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Basic computer skills

Positive attitude

Education

High school graduate or above

Job description

A leading recruitment agency is looking for Call Center Agents in Mandaluyong, Philippines. No experience is required, making this an ideal opportunity for motivated individuals. In this role, you will handle inbound and outbound calls, assist with customer inquiries, and provide exceptional service in English. Candidates should be high school graduates with a positive, customer-focused mindset. Comprehensive training will be provided, ensuring you are equipped for success.