Global Customer Experience Agent

Neksjob Philippines; Iloilo City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

A leading recruitment agency in Iloilo City is looking for motivated individuals to join their international account team. You will manage inbound and outbound customer calls, assist with inquiries, and deliver exceptional service in English. Candidates must be high school graduates with excellent English communication skills and a positive, customer-focused mindset. The role offers competitive salary, health benefits, and career growth opportunities.

Qualifications

• Must have excellent English communication skills.
• Basic computer skills and ability to learn new systems.
• Positive attitude and customer-focused mindset are essential.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Excellent English communication skills

Basic computer skills

Customer-focused mindset

Education

High school graduate or above

Job description

A leading recruitment agency in Iloilo City is looking for motivated individuals to join their international account team. You will manage inbound and outbound customer calls, assist with inquiries, and deliver exceptional service in English. Candidates must be high school graduates with excellent English communication skills and a positive, customer-focused mindset. The role offers competitive salary, health benefits, and career growth opportunities.