Customer Support & Sales Coordinator (WFH)

SourceU; Metro Manila; Remote; PHP 279,000 - 446,000; Full time

Job summary

SourceU is seeking a confident and professional Customer Support & Sales Coordinator to join our team and support customers throughout the sales process from a remote location. You will manage inquiries, provide sales support, and ensure a professional customer experience from initial enquiry through to completion.

Ideal candidates are fluent in English, comfortable communicating with Australian customers, and possess strong verbal communication skills, rapport-building abilities, and prior

Qualifications

• Fluent English with a clear and professional manner.
• Experience communicating with Australian customers.
• Excellent verbal communication and phone manner.
• Ability to build rapport and create positive interactions.
• Previous customer support or sales support experience.
• Experience in manufacturing or related industries.
• Strong organisational skills and multitasking ability.

Responsibilities

• Communicate with customers via phone and email throughout the sales process.
• Respond to enquiries and provide accurate information.
• Build strong relationships with prospective and existing customers.
• Support the sales team with follow-ups and customer updates.
• Coordinate information between customers and internal teams.
• Maintain accurate customer records.

Skills

Fluent English

Australian customer communication

Verbal communication

Build rapport

Customer support experience

Manufacturing industry experience

Organisational skills

Job description

SourceU is seeking a confident and professional Customer Support & Sales Coordinator to join our team and support customers throughout the sales process from a remote location. You will manage inquiries, provide sales support, and ensure a professional customer experience from initial enquiry through to completion.

Ideal candidates are fluent in English, comfortable communicating with Australian customers, and possess strong verbal communication skills, rapport-building abilities, and prior