Customer Service Pro - Start Day 1 Benefits & Upskilling

Accenture; Metro Manila; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative to deliver quality support to clients, handle inquiries, and maintain call quality in line with service levels. The role is on-site in Cubao and Mandaluyong, with shifting schedules and holiday work.

Open to college graduates or current students; at least 1 year in BPO is preferred; attractive benefits include HMO from day 1, allowances, bonuses, training, and paid leave.

Qualifications

• Open to college graduates or college undergraduates who completed at least 1st year in college.
• Must have at least 1 yr BPO work experience.
• Willing to work full-time onsite in Cubao and Mandaluyong (Boni).

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Strong communication skills

Education

College degree or completed 1st year

Job description

Accenture Philippines is seeking a Customer Service Representative to deliver quality support to clients, handle inquiries, and maintain call quality in line with service levels. The role is on-site in Cubao and Mandaluyong, with shifting schedules and holiday work.

Open to college graduates or current students; at least 1 year in BPO is preferred; attractive benefits include HMO from day 1, allowances, bonuses, training, and paid leave.