Customer Support Agent

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring a Call Center Agent on-site in Makati, Philippines. No prior BPO experience is required and the role welcomes fresh graduates and applicants with or without BPO exposure.

Responsibilities include handling inquiries via phone, chat, or email, providing accurate information, resolving issues, and maintaining performance standards. Applicants must be willing to work onsite and on a shifting schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Willing to work onsite and on a shifting schedule.
• Open to fresh graduates and applicants with or without BPO experience.

Responsibilities

• Handle customer inquiries via phone, chat, or email in a professional manner.
• Provide accurate information, assistance, and resolution to customer concerns.
• Maintain quality service standards and meet performance targets.
• Follow company policies, procedures, and communication guidelines.
• Document customer interactions and updates in the system accurately.
• Escalate complex issues to the appropriate team when necessary.

Skills

Excellent communication

Fresh graduates welcome

Onsite work permitted

BPO experience not required

Education

K-12 or High School Diploma

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Read More

Call Center Agent

We are currently hiring Call Center Agents. No prior BPO experience is required.

Qualifications:

• At least a K-12 Graduate or High School Graduate (Old Curriculum)
• Excellent communication and interpersonal skills
• Willing to work onsite and on a shifting schedule
• Open to fresh graduates and applicants with or without BPO experience

Responsibilities:

• Handle customer inquiries via phone, chat, or email in a professional manner
• Provide accurate information, assistance, and resolution to customer concerns
• Maintain quality service standards and meet performance targets
• Follow company policies, procedures, and communication guidelines
• Document customer interactions and updates in the system accurately
• Escalate complex issues to the appropriate team when necessary

Available Accounts:

• Voice

Start Dates:

• July 6
• July 13
• July 20
• July 27

English Language Customer Service Problem Solving

Lovely Ablan

Recruitment Associate Synlink Recruitment Outsourcing Co. Inc.