Customer Service Representative - Easy Account!

STACKph; Makati; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job summary

STACKph is hiring a Customer Service Representative for an easy account in Makati. The role is on-site, full-time, with no experience required beyond a high school diploma.

You will handle customer inquiries via phone, email, and chat, resolving issues and maintaining accurate records while collaborating with the team to improve service delivery. Key qualities include empathy, patience, and strong communication skills.

Qualifications

• High School Diploma or equivalent.
• Entry-level, no experience required.
• Strong communication and interpersonal skills.
• Empathetic, patient, and motivated team player.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries and resolve issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and service offerings to provide accurate information.

Skills

Strong communication and interpersonal

Education

High School Diploma or equivalent

Job description

Customer Service Representative - Easy Account!

STACKph

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries and resolve issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and service offerings to provide accurate information.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level, no experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and motivated team player.
• Responsibilities and Duties: Ability to multitask in a fast-paced environment.

English Language Customer Service Scheduling Problem Solving Team Player Salesforce Call Centre

HR Manager STACKph

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