On-Site Customer Care Specialist - Entry Level

STACKph; Muntinlupa; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-IBIG Fund

Free Meals

Gym Membership

Job summary

STACKph in Muntinlupa is seeking a Customer Service Representative for the Easy Account. The role handles inquiries via phone, email, and chat, and focuses on delivering exceptional support to clients while maintaining accurate records.

No experience required for this entry-level position; a high school diploma is accepted. You will work in a fast-paced team, build product knowledge, and contribute to service improvements. On-site work with company benefits and development opportunities.

Qualifications

• High School Diploma or equivalent.
• Entry-level position; no prior experience required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Resolve inquiries and issues promptly and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team to improve service delivery.
• Stay updated on product knowledge to give accurate information.

Skills

Strong communication

Interpersonal skills

Education

High School Diploma

Tools

Salesforce

Call Center Software

Job description

STACKph in Muntinlupa is seeking a Customer Service Representative for the Easy Account. The role handles inquiries via phone, email, and chat, and focuses on delivering exceptional support to clients while maintaining accurate records.

No experience required for this entry-level position; a high school diploma is accepted. You will work in a fast-paced team, build product knowledge, and contribute to service improvements. On-site work with company benefits and development opportunities.