Customer Success & Onboarding Pro
Pass Global
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Job summary
MyPass Global is seeking a Customer Success Specialist to ensure a seamless onboarding process, proactive communication, and collaboration with customers. The role supports Customer Success Managers and manages onboarding, renewals, and retention activity for owned clients.
In the first 90 days, ramp on accounts and platforms, then grow relationships for long-term success. The position is based in Cebu City, Philippines, with a focus on maximizing platform usage and customer satisfaction through
Job description
MyPass Global is seeking a Customer Success Specialist to ensure a seamless onboarding process, proactive communication, and collaboration with customers. The role supports Customer Success Managers and manages onboarding, renewals, and retention activity for owned clients.
In the first 90 days, ramp on accounts and platforms, then grow relationships for long-term success. The position is based in Cebu City, Philippines, with a focus on maximizing platform usage and customer satisfaction through
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