Customer Success & Onboarding Specialist
MyPass Global
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Benefits offered by this job
Job summary
MyPass Global in Cebu City is seeking a Customer Success Specialist to ensure smooth onboarding, proactive communication, and effective collaboration. You will support Customer Success Managers by setting up customer portals, mobilising workers, and sustaining high satisfaction as you ramp on your assigned accounts.
In the longer term, you’ll manage renewals, identify growth opportunities, and strengthen client relationships to boost platform usage.
Job description
MyPass Global in Cebu City is seeking a Customer Success Specialist to ensure smooth onboarding, proactive communication, and effective collaboration. You will support Customer Success Managers by setting up customer portals, mobilising workers, and sustaining high satisfaction as you ramp on your assigned accounts.
In the longer term, you’ll manage renewals, identify growth opportunities, and strengthen client relationships to boost platform usage.
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