Customer Success & Onboarding Specialist

MyPass Global; Cebu City; Presencial; PHP 420 000 - 640 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare Insurance

Paid Time Off

Casual Fridays

Team outings

Learning & Development

Value Awards

Employee Referral Program

Resumo da oferta

MyPass Global in Cebu City is seeking a Customer Success Specialist to ensure smooth onboarding, proactive communication, and effective collaboration. You will support Customer Success Managers by setting up customer portals, mobilising workers, and sustaining high satisfaction as you ramp on your assigned accounts.

In the longer term, you’ll manage renewals, identify growth opportunities, and strengthen client relationships to boost platform usage.

Descrição da oferta de emprego

MyPass Global in Cebu City is seeking a Customer Success Specialist to ensure smooth onboarding, proactive communication, and effective collaboration. You will support Customer Success Managers by setting up customer portals, mobilising workers, and sustaining high satisfaction as you ramp on your assigned accounts.

In the longer term, you’ll manage renewals, identify growth opportunities, and strengthen client relationships to boost platform usage.