Customer Success Expert - Fast, Impactful FinTech Support

MONEYME; Metro Manila; On-site; PHP 357,000 - 580,000; Full time

Job summary

MoneyMe is seeking a Customer Success Specialist in Manila to deliver outstanding support, assist the Credit Team, and resolve product enquiries efficiently. You will help optimise the customer experience and speed up loan decision times.

The ideal candidate has strong communication and organisational skills, can work autonomously, and handle multiple tasks across channels. Join MoneyMe in Manila to contribute to a fast-paced digital lending environment, supporting customers through every step

Qualifications

• Excellent communication and written skills.
• Strong organisational abilities and time management.
• Ability to work autonomously and handle multiple tasks across channels.

Responsibilities

• Deliver outstanding customer support across channels.
• Assist Credit Team and resolve product enquiries efficiently.
• Help optimise customer experience and speed up loan decision times.

Skills

Communication

Organisation

Autonomy

Multitasking

Channel Support

Job description

MoneyMe is a founder-led digital lender offering personal loans, credit cards and car loans. We are seeking a Customer Success Specialist in Manila to deliver outstanding support, assist the Credit Team, and resolve product enquiries efficiently.

You will help optimise the customer experience and speed up loan decision times. Ideal candidates have strong communication and organisational skills, can work autonomously, and handle multiple tasks across channels.