Customer Service Travel Agent

RSD Human Resource Management Consultancy; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading consultancy firm in Mandaluyong seeks customer service representatives to assist clients with travel arrangements, including booking flights and hotels. Ideal candidates should possess strong communication skills and have 6-12 months of experience in customer service or the BPO industry. The position requires flexibility to work various shifts, including weekends and holidays. New graduates are welcome to apply, and knowledge of travel regulations is a plus.

Qualifications

• 6-12 months experience in customer service or BPO industry preferred.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Assist customers in planning and booking travel arrangements.
• Provide exceptional customer service by addressing inquiries.
• Maintain knowledge of current travel regulations and offers.

Skills

Strong communication skills

Interpersonal skills

Education

High school diploma or equivalent

College graduate

Job description

Description

• Assist customers in planning and booking travel arrangements, including flights, hotels, and tours.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain knowledge of current travel regulations, destinations, and promotional offers.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 6-12 MONTHS in customer service or BPO industry.
• Skills and Competencies: Strong communication and interpersonal skills.
• Working Conditions: Flexibility to work various shifts, including weekends and holidays.
• Also accepting newbies but at least COLLEGE GRADUATE

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