Customer Service Supervisor

Megafresh International Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading fresh produce company in the Philippines is seeking a Sales Executive to create and implement sales strategies, manage client relationships, and prepare sales presentations. The ideal candidate holds a diploma and possesses strong customer service skills with less than a year of supervisory experience. This role requires effective communication and a proactive approach within an office environment, possibly involving shift work.

Qualifications

• Less than 1 year in a supervisory role.
• Office environment, may include shift work.

Responsibilities

• Create and implement comprehensive sales strategies to achieve company sales goals.
• Build and maintain strong relationships with key clients.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Prepare regular sales reports and forecasts for management.

Skills

Strong customer service skills

Effective team player

Strong communication

Leadership abilities

Proactive approach

Education

Diploma

Job description

Sales Strategy and Execution

• Create and implement comprehensive sales strategies to achieve company sales goals and objectives.
• Consistently meet or exceed sales targets and quotas through proactive client engagement and sales activities.

Client Relationship Management

• Build and maintain strong relationships with key clients, understanding their business needs and providing personalized solutions.
• Develop strategies to enhance customer retention and loyalty, ensuring long-term relationships with clients.
• Manage a portfolio of high-value clients, providing ongoing support and addressing any issues or concerns promptly.

Sales Presentation and Negotiation

• Prepare and deliver compelling sales presentations and product demonstrations to potential clients.
• Negotiate contracts and terms with clients, ensuring mutually beneficial agreements.
• Create detailed sales proposals and quotes tailored to client’s specific needs and requirements.

Reporting and Analysis

• Prepare regular sales reports and forecasts for management, providing insights into sales performance and pipeline.
• Analyze sales data to identify trends, strengths, and areas for improvement.

Qualifications

• Educational Qualifications: Diploma required.
• Experience Level: Less than 1 year in a supervisory role.
• Skills and Competencies: Strong customer service skills, effective team player.
• Working Conditions: Office environment, may include shift work.
• Qualities and Traits: Strong communication, leadership abilities, and a proactive approach.