Customer Service Supervisor

Neksjob Philippines; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

An international service provider is looking for motivated individuals to join their customer service team in Cebu City, Philippines. You will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and ensuring exceptional service in English. Candidates should be high school graduates with excellent communication skills, a positive attitude, and basic computer skills. The role offers a competitive salary and career growth opportunities.

Qualifications

• High school graduate or higher needed for this role.
• Excellent communication skills in English are essential.
• Must have a positive attitude and be customer-focused.
• Basic computer skills are required, as well as a willingness to learn.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to clients worldwide.
• Resolve customer concerns professionally.
• Document customer interactions accurately.

Skills

Excellent English communication skills

Positive attitude

Customer-focused mindset

Basic computer skills

Education

High school graduate or above

Job description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Excellent English communication skills
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems

Benefits

• Competitive salary with international account premium
• Health benefits
• Career growth opportunities
• Comprehensive training and support