Customer Support Team Hiring – Entry Level to Supervisory Roles

Neksjob Philippines; Davao del Sur; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary + international account premium

Health and medical benefits

Career growth and promotion opportunities

Friendly and supportive work environment

Job summary

A leading customer service provider in Davao del Sur is seeking motivated individuals to join their team for an International Account. The role requires handling customer inquiries and providing excellent service in English. Candidates should be high school graduates with good communication skills. No prior experience is required, as training will be provided. The company offers competitive salary, health benefits, and opportunities for career growth in a friendly work environment.

Qualifications

• Fresh graduates are welcome to apply.
• Training will be provided.
• Customer-focused mindset with a positive attitude.
• Basic computer knowledge and willingness to learn new tools.
• No experience required; training provided.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication at all times.
• Document customer interactions and updates in the system.

Skills

Good to excellent English communication skills

Customer-focused mindset

Basic computer knowledge

Willing to learn new tools

Computer basics

Education

High school graduate or higher

Tools

Basic computer knowledge

Job description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment

Start your career and grow with us! Apply now.