Customer Support Team Hiring – Entry Level to Supervisory Roles

Neksjob Philippines; Pasig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary + international account premium

Health and medical benefits

Career growth and promotion opportunities

Friendly and supportive work environment

Job summary

A recruiting agency in the Philippines is seeking motivated individuals for a customer service role in an international account. Candidates will assist customers from various countries through calls, emails, and chats, providing excellent communication and solutions. The position requires a high school diploma and offers competitive salary plus benefits. Training will be provided, making it ideal for fresh graduates looking to start their careers in a supportive environment.

Qualifications

• Fresh graduates are welcome to apply.
• No experience required; training will be provided.
• Customer-focused mindset with a positive attitude.
• Basic computer knowledge and willingness to learn.
• No experience required; training provided.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication.
• Document customer interactions and updates in the system.

Skills

English communication

Customer service

Basic computer knowledge

Positive attitude

Education

High school graduate or higher

Job description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment

Start your career and grow with us! Apply now.