Customer Support Agent / Call Center Experience Not Required
Neksjob Philippines
14 days+
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Benefits offered by this job
Job summary
A leading international account service provider in Makati is seeking motivated individuals for a customer service role. You will handle inbound and outbound calls with customers from various countries and provide exceptional service in English. Candidates must have a positive attitude, communicate effectively, and possess basic computer skills. This role offers a competitive salary with international account premiums and opportunities for career growth, along with training and health benefits.
Qualifications
- Candidates must have excellent communication skills in English.
- A positive and customer-focused mindset is required.
- Basic computer skills are necessary.
- Basic computer skills and ability to learn new systems
Responsibilities
- Handle inbound and outbound customer calls.
- Provide accurate information to international clients.
- Resolve customer concerns efficiently.
- Document interactions in the system.
Skills
Excellent English communication skills
Positive attitude
Customer-focused mindset
Basic computer skills
Education
High school graduate or above
Job description
We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.
Responsibilities
- Handle customer calls via phone, email, or chat
- Provide accurate information about products/services to international clients
- Resolve customer concerns efficiently and professionally
- Document interactions accurately in the system
Requirements
- High school graduate or above
- Excellent English communication skills
- Positive attitude and customer-focused mindset
- Basic computer skills and ability to learn new systems
Benefits
- Competitive salary with international account premium
- Health benefits
- Career growth opportunities
- Comprehensive training and support
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