Customer Service Representative

Neksjob Philippines; Ilocos Norte; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A customer service outsourcing provider in the Philippines is seeking motivated individuals for a customer service role within their international account team. Responsibilities include handling inbound/outbound calls, assisting with inquiries, and ensuring exceptional service in English. The ideal candidate must be a high school graduate with a positive attitude and basic computer skills. This position offers a competitive salary with an international account premium and comprehensive training and support.

Qualifications

• High school graduate or above is required.
• Must possess a positive attitude and customer-focused mindset.
• Basic computer skills are necessary.
• Competitive salary with international account premium.
• Comprehensive training and support.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service skills

Basic computer skills

Positive attitude

Willingness to learn

Education

High school graduate or above

Job description

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support