Customer Support Team Hiring – Entry Level to Supervisory Roles

Neksjob Philippines; Taguig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Competitive salary

Health and medical benefits

Career growth opportunities

Friendly work environment

Job summary

A growing recruitment agency in Metro Manila is seeking motivated and customer-oriented individuals for an international customer service role. This position requires handling customer inquiries and delivering excellent service in English, with training provided for fresh graduates. The ideal candidate should have good communication skills and be customer-focused. The role comes with competitive pay and health benefits, alongside career growth opportunities in a supportive work environment.

Qualifications

• Fresh graduates are welcome to apply.
• No experience required; training will be provided.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication at all times.
• Document customer interactions and updates in the system.

Skills

Good to excellent English communication skills

Customer-focused mindset

Basic computer knowledge

Education

High school graduate or higher

Job description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment

Start your career and grow with us! Apply now.