Customer Service Specialist (1-3 yrs) – Growth & Incentives

Recruitify_HR; Muntinlupa; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Health Maintenance Organization (HMO)

Job summary

A leading BPO company is looking for a Customer Service Representative in Muntinlupa. The ideal candidate should have 1-3 years of experience in customer service, possess strong communication and problem-solving skills, and be comfortable working in a fast-paced environment. This position offers a full-time contract with various employee benefits, including health insurance and performance bonuses. Join us to help enhance customer satisfaction and be part of a dynamic team.

Qualifications

• Experience in customer service or related field for 1-3 years.
• Ability to thrive in a fast-paced BPO environment.

Responsibilities

• Respond to customer inquiries and provide accurate information.
• Resolve customer complaints in a timely and efficient manner.
• Maintain customer records and document interactions.
• Assist in training new customer service representatives.
• Collaborate with other departments to enhance customer satisfaction.

Skills

Excellent communication skills

Interpersonal skills

Strong problem-solving abilities

Customer-centric mindset

Education

Bachelor’s degree in a relevant field

Job description

A leading BPO company is looking for a Customer Service Representative in Muntinlupa. The ideal candidate should have 1-3 years of experience in customer service, possess strong communication and problem-solving skills, and be comfortable working in a fast-paced environment. This position offers a full-time contract with various employee benefits, including health insurance and performance bonuses. Join us to help enhance customer satisfaction and be part of a dynamic team.