Customer Service & Sales Support Specialist

Miranda HR; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A leading recruitment agency in Pasig is looking for candidates for a full-time customer service position. The job requires a High School diploma and 1-3 years of experience in a BPO or call center environment. Responsibilities include assisting customers with inquiries, providing product information, and collaborating with team members to maintain high customer satisfaction. Strong customer service and communication skills are essential. Benefits include holiday gifts and insurance.

Qualifications

• 1 year BPO experience preferred.
• Experience in a call center environment is a plus.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.

Skills

Strong customer service skills

Excellent organizational skills

Proficiency in scheduling and back office support

Strong communication and interpersonal skills

Education

High School Diploma or equivalent

Job description

A leading recruitment agency in Pasig is looking for candidates for a full-time customer service position. The job requires a High School diploma and 1-3 years of experience in a BPO or call center environment. Responsibilities include assisting customers with inquiries, providing product information, and collaborating with team members to maintain high customer satisfaction. Strong customer service and communication skills are essential. Benefits include holiday gifts and insurance.