Customer Service Sales Representative

Reliasourcing; Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

Reliasourcing in Manila is seeking an experienced sales professional for 100% onsite outbound calls targeting U.S. homeowners. You will promote home improvement services, qualify leads, and schedule appointments while meeting daily and weekly targets.

The role requires strong English, excellent communication skills, and the ability to handle high-volume calls. Shifting schedule and a fast-paced environment are part of the work setup.

Qualifications

• Minimum of 2 years of inbound and outbound sales experience.
• Previous outbound telemarketing, telesales, appointment setting, telco sales, or upselling experience is a MUST.
• Strong spoken English, clear pronunciation, and a natural, confident phone presence.
• Excellent communication, listening, and interpersonal skills.
• Strong sales, objection-handling, and customer engagement skills.
• Comfortable with high-volume outbound calls and handling rejection.
• Computer-literate, with the ability to navigate CRM and call center systems.
• Motivated, energetic, and capable of meeting performance targets.

Responsibilities

• Make high-volume outbound calls to U.S. homeowners using client-provided leads.
• Promote home improvement services, including windows, doors, kitchens, bathrooms, and full home remodeling.
• Engage potential customers, identify their needs, handle objections, and generate interest.
• Qualify leads and schedule appointments for the sales team.
• Meet daily and weekly sales and appointment-setting targets.
• Maintain accurate customer records and follow campaign procedures.

Job description

Work Setup

Full Onsite | Shifting Schedule

Responsibilities

• Make high-volume outbound calls to U.S. homeowners using client-provided leads.
• Promote home improvement services, including windows, doors, kitchens, bathrooms, and full home remodeling.
• Engage potential customers, identify their needs, handle objections, and generate interest.
• Qualify leads and schedule appointments for the sales team.
• Meet daily and weekly sales and appointment-setting targets.
• Maintain accurate customer records and follow campaign procedures.

Requirements

• Minimum of 2 years of inbound and outbound sales experience.
• Previous outbound telemarketing, telesales, appointment setting, telco sales, or upselling experience is a MUST.
• Strong spoken English, clear pronunciation, and a natural, confident phone presence.
• Excellent communication, listening, and interpersonal skills.
• Strong sales, objection-handling, and customer engagement skills.
• Comfortable with high-volume outbound calls and handling rejection.
• Computer-literate, with the ability to navigate CRM and call center systems.
• Motivated, energetic, and capable of meeting performance targets.

Preferred Qualifications

• Experience in outbound sales, lead generation, or appointment setting for U.S.-based campaigns.
• Familiarity with auto-dialers or power dialers.
• Background in home improvement, construction, solar, or related industries is an advantage.

Work Arrangement

100% onsite. No work-from-home arrangement is currently available.