Customer Service Representatives | Day 1 HMO w/ free dependent

Neksjob Philippines; Parañaque; On-site; PHP 245,520 - 401,760; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines in Paranaque is seeking a fresh graduate or student for an on-site Call Center Agent role. You will be the main point of contact for customers, handling calls, addressing concerns, and processing requests to ensure high satisfaction.

The position welcomes fresh graduates with at least 6 months call center exposure and offers opportunities for professional growth and development within a supportive team.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer customer calls.
• Explain products clearly.
• Solve problems and answer queries.
• Keep accounts updated.
• Take detailed call notes.

Skills

Call center experience

Job description

On-site - Paranaque Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

A Call Center Agent serves as the main point of contact between the company and its customers. They manage incoming and outgoing calls, address customer concerns, process requests and transactions, and keep customer records accurate. Their primary objective is to provide exceptional customer service while ensuring customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Keep accounts updated
• Take detailed call notes

Qualifications

At least 6 months call center experience