Customer Service Representatives | Day 1 HMO w/ free dependent

Neksjob Philippines; Baguio; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines in Baguio is seeking a fresh graduate or student for a full-time, on-site Call Center Agent role. You will be the main point of contact between the company and customers, handling incoming and outgoing calls and ensuring customer satisfaction.

Daily tasks include answering calls, explaining products clearly, solving problems, keeping accounts updated, and taking detailed call notes. At least 6 months of call center experience is preferred.

Qualifications

• Fresh graduates or current students encouraged to apply.
• At least 6 months call center experience.
• Excellent communication and customer service skills.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Keep accounts updated
• Take detailed call notes

Skills

Customer service

Communication

Problem solving

Job description

On-site - Baguio Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

A Call Center Agent serves as the main point of contact between the company and its customers. They manage incoming and outgoing calls, address customer concerns, process requests and transactions, and keep customer records accurate. Their primary objective is to provide exceptional customer service while ensuring customer satisfaction.

What you'll do daily

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Keep accounts updated
• Take detailed call notes

Qualifications

• At least 6 months call center experience

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