Customer Service Representatives | Day 1 HMO w/ free dependent

Neksjob Philippines; Misamis Oriental; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

Job Training

Professional development

Job summary

Neksjob Philippines is hiring a Call Center Agent to be the main point of contact between the company and its customers in Misamis Oriental. You will manage inbound and outbound calls, resolve customer concerns, and ensure accurate records while delivering exceptional service.

Daily duties include handling calls, explaining products, solving issues, updating accounts, and recording detailed notes. The role offers opportunities for professional development and incentive-based rewards.

Qualifications

• At least 6 months call center experience.

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Keep accounts updated
• Take detailed call notes

Skills

Call center experience

Job description

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development

A Call Center Agent serves as the main point of contact between the company and its customers. They manage incoming and outgoing calls, address customer concerns, process requests and transactions, and keep customer records accurate. Their primary objective is to provide exceptional customer service while ensuring customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Keep accounts updated
• Take detailed call notes

Qualifications

• At least 6 months call center experience