Customer Service Representatives (Call Center Agents)

Gratitude Philippines; Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

Gratitude Philippines is urgently hiring Customer Service Representatives across multiple sites in the Philippines. We welcome first-time job seekers and experienced BPO professionals alike, with opportunities in Cebu, Alabang, Pasig, and Taguig.

Ideal candidates have good English communication skills, strong interpersonal abilities, and a willingness to work onsite with shifting schedules. Join our team to handle inquiries, resolve issues, and maintain customer records while delivering

Qualifications

• Strong English communication abilities suitable for customer interaction.
• Excellent interpersonal skills and a customer-first attitude.
• Ability to resolve inquiries and de-escalate situations professionally.

Responsibilities

• Handle customer inquiries and service requests.
• Resolve customer concerns professionally and promptly.
• Maintain accurate customer records.
• Deliver excellent customer experiences.

Skills

Good English communication

Interpersonal skills

Problem solving

Willing to work onsite

Education

High School / Senior High School Graduates

College undergraduates and graduates

Job description

URGENTLY HIRING! CUSTOMER SERVICE REPRESENTATIVES PHILIPPINES!

Looking to start your BPO career or take your customer service experience to the next level?

We have exciting CUSTOMER SERVICE REPRESENTATIVE (CSR) opportunities across multiple locations in the Philippines!

WHO CAN APPLY?

Whether you're a first-time job seeker or an experienced BPO professional, we want to hear from you!

AVAILABLE HIRING SITES:

• Cebu
• Alabang
• Pasig
• Taguig

QUALIFICATIONS:

• High School / Senior High School Graduates
• College Undergraduates and Graduates
• Applicants WITH or WITHOUT BPO experience
• Good English communication skills
• Strong interpersonal and problem-solving abilities
• Willing to work onsite and on shifting schedules

JOB RESPONSIBILITIES:

• Handle customer inquiries and service requests.
• Resolve customer concerns professionally.
• Maintain accurate customer records.
• Deliver excellent customer experiences.

WHY WAIT? YOUR NEXT OPPORTUNITY COULD BE HERE!