Customer Service Representatives (Bacolod site)

Recruitify_HR; Bacolod; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Allowances

Night Differentials

HMO

Leave credits

Free coffee

Free water

Career growth

Amazing opportunities

Job summary

Recruitify_HR is looking for customer service representatives in Bacolod, Philippines. The role involves handling mileage plus reservations, ensuring accuracy in customer profiles, and providing timely solutions to complaints. Ideal candidates are highschool and college graduates willing to work on-site. The position offers a competitive salary, various allowances, HMO, and a healthy working environment, including access to state-of-the-art facilities.

Qualifications

• Highschool and College graduates with no BPO experience.
• Willing to work on-site.
• Amendable to any given schedule.

Responsibilities

• Handle mileage plus reservations and queries.
• Ensure accurate documentation of customer profiles/reservations.
• Handle customer complaints and provide first time resolution.

Skills

Average communications skills

Team player

Education

Highschool and College graduates

Job description

Qualifications

• Highschool and College graduates with no BPO Experience


• Average communications skills


• Willing to work on-site


• Amendable to any given schedule


• A team player


• Can work ASAP

Job Description

• Handle mileage plus reservations and queries.


• Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.


• Ensure accurate documentation of customer profiles/reservations.


• Handle customer complaints and provide first time resolution.


• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems


• Keep all company information which includes customer information confidential and secured.

Benefits

• Allowances


• Night Differentials


• HMO


• Leave credits


• Easy accounts


• Competitive salary


• Healthy working environment


• Free coffee


• Free water


• Accessible work locations (within Bacolod)


• State of the art facilities (gym, karaoke, pantry)


• Career growth


• Amazing opportunities


• Fun activities