Customer Service Representative (Davao)

Recruitify_HR; Philippines; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Allowances

Night Differentials

HMO

Leave credits

Free coffee

Free water

Career growth

Easy accounts

Competitive salary

Job summary

Recruitify_HR is looking for enthusiastic individuals in the Philippines to handle customer reservations and queries. The ideal candidates will be high school or college graduates with average communication skills and a willingness to work on-site. Responsibilities include managing customer complaints, ensuring accurate documentation, and maintaining confidentiality of information. The role offers several benefits, including allowances, HMO, night differentials, and a healthy working environment.

Qualifications

• Highschool and College graduates with no BPO Experience.
• Willing to work on-site.
• Amenable to any given schedule.
• Can work ASAP.

Responsibilities

• Handle mileage plus reservations and queries.
• Ensure accurate documentation of customer profiles/reservations.
• Handle customer complaints and provide first-time resolution.
• Keep all company information confidential and secured.

Skills

Average communication skills

Team player

Education

Highschool and College graduates

Job description

Qualifications

• Highschool and College graduates with no BPO Experience
• Average communication skills
• Willing to work on-site
• Amenable to any given schedule
• A team player
• Can work ASAP

Job Description

• Handle mileage plus reservations and queries.
• Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
• Ensure accurate documentation of customer profiles/reservations.
• Handle customer complaints and provide first time resolution.
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured.

Benefits

• Allowances
• Night Differentials
• HMO
• Leave credits
• Easy accounts
• Competitive salary
• Healthy working environment
• Free coffee
• Free water
• Accessible work locations (within Davao City)
• State of the art facilities (gym, karaoke, pantry)
• Career growth
• Amazing opportunities
• Fun activities