CUSTOMER SERVICE REPRESENTATIVES

Synlink Recruitment Outsourcing Co. Inc.; Misamis Oriental; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

HMO

Flexible Hours

Incentives

Insurance Health & Wellness

Government Mandated Benefits

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a dedicated Customer Service Representative to assist customers via phone, email, or chat. You will address inquiries, provide information about products and policies, and help resolve concerns with a focus on customer satisfaction.

The role requires onsite work in Misamis Oriental, Philippines and a strong emphasis on communication skills. Join a team that supports customers and collaborates to deliver excellent service.

Qualifications

• Strong communication and customer service skills.
• Ability to handle inquiries via phone, email or chat.
• Willingness to work onsite in the Philippines.

Responsibilities

• Handle customer inquiries and concerns in a professional manner
• Provide accurate information about products, services, and company policies
• Resolve customer complaints and escalate complex issues when necessary
• Maintain customer records and update account information
• Work collaboratively with the team to ensure customer satisfaction

Skills

Good Communication Skills

Education

K-12 or High School graduate

Job description

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

We are looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will assist customers by addressing inquiries, resolving concerns, and providing excellent service through phone, email, or chat support.

Job Responsibilities:

• Handle customer inquiries and concerns in a professional manner
• Provide accurate information about products, services, and company policies
• Resolve customer complaints and elevate complex issues when necessary
• Maintain customer records and update account information
• Work collaboratively with the team to ensure customer satisfaction

Qualifications:

• At least K12 or High School old curriculum graduates
• Good Communication Skills
• Willing to work onsite

Working Location