Customer Service Representative (Voice) - E-commerce

Manpower Outsourcing Services, Inc.

Metro Manila

On-site

PHP 279,000 - 391,000

Full time

4 days ago

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Job summary

Manpower Outsourcing Services, Inc. is seeking English-speaking Customer Service Representatives to join our team in Pasig City. You will provide exceptional service through voice interactions, manage customer inquiries, and ensure a positive customer experience.

Ideal candidates have a high school diploma, at least 1 year of inbound CSR and e-commerce experience, and strong, clear English communication. The role is onsite in Pasig City with immediate start availability.

Qualifications

High School or Senior High School Diploma is required.
At least 1 year of experience as an inbound customer service representative.
At least 1 year of relevant e-commerce experience.
Must specify the e-commerce platform/s handled in application or during interview.
Strong professional English communication skills.
Clear English pronunciation.
Willing to work onsite in Pasig City.
Available to start immediately.

Responsibilities

Provide excellent customer service through voice interactions.
Handle customer inquiries.
Ensure a positive customer experience.

Skills

English communication

Clear pronunciation

Verbal customer service

Education

High School/Senior High School Diploma

Job description

About the role

We are looking for English-Speaking Customer Service Representatives to join our team. The successful candidates will be responsible for providing excellent customer service through voice interactions, handling customer inquiries, and ensuring a positive customer experience.

Key responsibilities

Provide excellent customer service through voice interactions
Handle customer inquiries
Ensure a positive customer experience

About you

High School or Senior High School Diploma
At least 1 year of experience as an Inbound Customer Service Representative
At least 1 year of relevant e-commerce experience
Must specify the e-commerce platform/s handled in application or during interview
Strong professional English communication skills
Clear English pronunciation
Excellent verbal communication and customer service skills
Willing to work onsite in Pasig City
Available to start immediately