Customer Service Representative - Retail

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 167,400 - 223,200; Full time

Job summary

A recruitment outsourcing company is seeking a Customer Service Representative in Pasig. This full-time, on-site role requires a friendly, customer-oriented attitude and strong communication skills in English. No prior experience is necessary, making this an ideal entry-level position. Candidates should be able to thrive in a fast-paced retail environment.

Qualifications

• Entry-level position, no previous experience required.
• Proficiency in additional languages is a plus.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide exceptional customer service by answering queries and addressing complaints.
• Assist customers in selecting products and processing transactions accurately.
• Maintain knowledge of store promotions to enhance customer experience.
• Collaborate with team members to achieve sales targets.
• Handle customer feedback and escalate issues as necessary.

Skills

Strong communication skills in English

Friendly and customer-oriented attitude

Ability to work in a team

Education

High School diploma or equivalent

Job description

Customer Service Representative - Retail

Synlink Recruitment Outsourcing Co. Inc.

On-site - Pasig No Exp Required High/Senior High School Full-time

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Job Description

• Provide exceptional customer service by answering queries and addressing complaints.
• Assist customers in selecting products and processing transactions accurately.
• Maintain knowledge of store promotions and policies to enhance customer experience.
• Collaborate with team members to achieve sales targets and improve overall store performance.
• Handle customer feedback and escalation issues to management as necessary.

Requirements

• High School diploma or equivalent preferred.
• Entry-level, no previous experience required.
• Strong communication skills in English; proficiency in additional languages is a plus.
• Friendly, enthusiastic, and customer-oriented attitude.
• Ability to work as part of a team and independently when necessary.
• Fast-paced retail environment, may require standing for extended periods.

Working Location

Teleperformance Silver City 2, Central Ave, Pasig, Metro Manila, Philippines