Customer Service Representative / Outbound Sales | Shaw Onsite | Night Shift

IBEX Global Solutions (Philippines) Inc.

Mandaluyong

On-site

PHP 279,000 - 424,000

Full time

8 days ago

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Job summary

IBEX Global Solutions (Philippines) Inc. is seeking an Outbound Sales Representative/CSR to join our growing team in Metro Manila. You will conduct outbound calls to existing and past customers, thank them for their purchases, and introduce additional supplement products to reinforce value.

You will educate customers on the benefits of other products, maintain accurate CRM records for follow-up, and strive to meet or exceed outreach targets to drive sales growth and customer retention.

Responsibilities

Conduct outbound calls to existing/past customers
Deliver a premium customer experience by thanking clients for their previous purchases, reinforcing the value of their investment, and introducing other supplement products.
Educate customers on the benefits of other products.
Maintain accurate records of customer interactions, and referral sources within the CRM system to ensure follow-up and performance tracking.
Consistently meet or exceed outreach, contributing to overall sales growth and customer retention efforts.

Job description

We are looking for Outbound Sales Representative/CSR to join our growing team!

Job Responsibilities:

Conduct outbound calls to existing/past customers
Deliver a premium customer experience by thanking clients for their previous purchases, reinforcing the value of their investment, and introducing other supplement products.
Educate customers on the benefits of other products.
Maintain accurate records of customer interactions, and referral sources within the CRM system to ensure follow-up and performance tracking.
Consistently meet or exceed outreach, contributing to overall sales growth and customer retention efforts.