Customer Service Representative - Non-Toxic Healthcare Account

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 167,400 - 223,200; Full time

Job summary

A recruitment outsourcing company in Metro Manila is seeking a dedicated Customer Service Representative. No experience is required as paid training will be provided. The role includes handling scheduling and billing, responding to inquiries, and maintaining customer satisfaction. Candidates should be at least high school graduates, amenable to onsite work, and possess good English communication skills. The company offers a dynamic environment with flexible schedules.

Qualifications

• No experience required, paid training will be provided.
• Amenable to work onsite, graveyard shift, and shifting schedules.

Responsibilities

• Handle scheduling and billing of the clients.
• Respond to customer inquiries and provide accurate information about products and services.
• Resolve customer issues promptly and effectively.
• Maintain a positive, empathetic, and professional attitude towards customers.
• Monitor and manage customer satisfaction metrics.

Skills

Good to excellent English communication skills

Education

At least high school graduate (old curriculum)

Job description

We are seeking a dedicated Customer Service Representative to join our team! Fresh grads, newbies, and tenured agents are welcome to apply! As a key member of our customer service department, you will play a vital role in ensuring our clients receive exceptional support.

Key Responsibilities

• Handle scheduling and billing of the clients.
• Responding to customer inquiries and providing accurate information about products and services.
• Resolving customer issues promptly and effectively, using problem-solving skills to address concerns.
• Maintaining a positive, empathetic, and professional attitude towards customers at all times.
• Monitoring and managing customer satisfaction metrics to ensure performance targets are met.

Qualification:

• At least high school graduate (old curriculum).
• No experience required, paid training will be provided!!
• Amenable to work onsite, graveyard shift, and shifting schedules.
• Good to excellent English communication skills.
• Willing to start SUPER ASAP.

Interested? send me a message "healthcare" to apply