Online Customer Service Representative | Non-Toxic Healthcare Account

Synlink Recruitment Outsourcing Co. Inc.; Taguig; Vor Ort; PHP 289.434 - 346.685; Vollzeit

Benefits dieser Stelle

Performance incentives

Paid Training & Medical

HMO

15% Night Differential

Paid VL and SL

10,000 Signing bonus

1000 Gcash, 1000 Gift Check

Zusammenfassung

A customer service outsourcing company in Metro Manila is looking for dedicated individuals to manage customer inquiries through various channels such as calls, chat, or email. The role involves resolving customer issues and ensuring that their needs are met. Candidates must be at least high school graduates with good communication skills and should be amenable to onsite work during varying shifts, including graveyard shifts and weekends, which is essential for successful customer service delivery.

Qualifikationen

• High school graduate or equivalent.
• Good to excellent communication skills required.
• Ability to work onsite, including graveyard shifts and weekends.

Aufgaben

• Answer customer inquiries through calls, chat, or email.
• De-escalate situations involving dissatisfied customers.
• Provide satisfactory solutions to customer complaints.

Kenntnisse

Good to excellent communication skills

De-escalation skills

Ausbildung

At least high school graduate

Jobbeschreibung

What we offer

• Salary is up to 28,500 Package
• Performance incentives
• Paid Training & Medical
• HMO
• 15% Night Differential
• Paid VL and SL
• 10,000 Signing bonus
• 1000 Gcash, 1000 Gift Check

Job responsibilities

• Answer customer inquiries through calls, chat, or email.
• De-escalating situations with involving dissatisfied customers.
• Provide satisfactory solutions to customer complains.
• Demonstrate positive attitude and empathy towards customers.

Qualifications

• At least high school graduate (old curriculum)
• Good to excellent communication skills
• Amenable to work onsite.
• Willing to work on graveyard shift, shifting schedules, or even weekends and holidays.