Customer Service Representative - NON-LIFE INSURANCE – PROPERTY & CASUALTY

Private Advertiser; Muntinlupa; Presencial; PHP 268.000 - 357.000; Jornada completa

Descripción de la vacante

Private Advertiser in Manila seeks a customer service specialist to deliver professional support in a fast-paced BPO environment. You will interact with customers and internal teams, ensuring tasks are completed accurately while upholding productivity and quality standards.

The role requires strong communication, organization, and problem-solving skills, with a dayshift schedule. Candidates with BPO experience and a customer-focused attitude will excel in this position.

Formación

• Senior High School graduate or completed at least two years of college.
• At least one year of BPO experience.
• Availability to work a dayshift schedule.
• Strong communication, organization, and problem-solving skills.
• A dependable, customer-focused, and adaptable approach to work.

Responsabilidades

• Deliver consistent and professional support in line with team processes and service standards.
• Communicate clearly and professionally with customers, clients, and internal stakeholders.
• Complete assigned tasks accurately while meeting productivity and quality expectations.
• Work effectively with team members and adapt to changing business requirements.
• Maintain a positive customer experience through timely and helpful interactions.

Conocimientos

Communication

Organization

Problem solving

Customer focus

Adaptability

Educación

HS diploma / some college

Descripción del empleo

About the role

Join our team and contribute to delivering reliable, professional support in a fast-paced business process outsourcing environment. This opportunity is suited to motivated individuals who are ready to build their skills and grow their careers.

Key responsibilities

• Deliver consistent and professional support in line with team processes and service standards.

• Communicate clearly and professionally with customers, clients, and internal stakeholders.

• Complete assigned tasks accurately while meeting productivity and quality expectations.

• Work effectively with team members and adapt to changing business requirements.

• Maintain a positive customer experience through timely and helpful interactions.

What we're looking for

• Senior High School graduate or completed at least two years of college.

• At least one year of BPO experience.

• Availability to work a dayshift schedule.

• Strong communication, organization, and problem-solving skills.

• A dependable, customer-focused, and adaptable approach to work.