Customer Service Representative

Global Group Innovative Services, Inc.; Makati; On-site; PHP 203,112 - 243,288; Full time

Benefits offered by this job

HMO with 2 FREE dependents

Life insurance

Performance-based incentives

P2P shuttle service

Free parking space

Job summary

A leading customer service company in Makati is hiring Customer Service Associates, welcoming both experienced and fresh graduates. The role involves assisting customers and providing excellent service. The compensation can be up to PHP 20,000 monthly, with various perks including health insurance and performance incentives. Applicants with or without a BPO background are encouraged to apply.

Qualifications

• Assist customers, resolve inquiries, and provide excellent service.
• Document customer interactions and feedback effectively.
• Maintain a professional demeanor at all times.

Responsibilities

• Serve as the primary point of contact for customers.
• Provide accurate information about products and services.
• Collaborate with team members to enhance customer experience.

Skills

Customer service

Problem-solving

Communication

Education

High/Senior High School

Tools

CRM systems

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus

Insurance Health & Wellness

Health Insurance, Life Insurance

Parking Space

• Assist customers, resolve inquiries, and provide excellent service.
• Serve as the primary point of contact for customers, addressing inquiries and resolving issues.
• Provide accurate information about products and services.
• Document customer interactions and feedback effectively.
• Collaborate with team members to enhance customer experience.
• Maintain a professional demeanor at all times.
• Utilize CRM systems to track customer interactions.

NOW HIRING: Customer Service Associates – Open to Fresh Graduates!

No experience required – we welcome applicants with or without BPO background!

Preferred experience: Sales and/or technical background (but not required)

Schedule: 11 AM to 7 PM

Priority Site: Makati – GF SM Cyber One, Jupiter St, Bel-Air (in front of Max’s Restaurant)

COMPENSATION:

• Shifter Rate (for select candidates): Up to PHP 20,000 total monthly compensation
• Bi-weekly salary payouts!
• Night differential pay included

PERKS & BENEFITS:

HMO with 2 FREE dependents

Life insurance

Performance-based incentives

P2P shuttle service

Free parking space

NOTE: Makati site is a top priority due to ongoing T-Mobile training classes

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