Customer Service Representative — Inbound Calls, Uptown, BGC | Immediate Start (2 Weeks Contract | 20-22k)

Satellite Office; Philippines; On-site; PHP 223,000 - 246,000; Part time

Job summary

Satellite Office in the Philippines is hiring Customer Service Representatives for a fast-moving inbound support project. The role offers a 2-week initial contract with a clearly defined start date and a potential extension, with on-site duties at Uptown BGC in Metro Manila.

Primary responsibilities include handling inbound calls from Australian customers about account and compliance matters, following a provided script, and logging call details.

Qualifications

• Immediate availability to start
• Experience in BPO or call center is a plus
• Experience supporting Australian clients is a plus

Responsibilities

• Handle inbound calls from Australian customers about account and compliance matters
• Follow a provided script on every call
• Communicate clearly and professionally, especially on sensitive topics
• Log call details accurately per process
• Escalate calls when out of script scenarios
• Work rotating shifts across a 7-day roster, including weekends
• Take overtime shifts when needed

Skills

Communication skills

Script adherence

Customer service

Flexibility

Job description

Ready to start work right now? We're hiring Customer Service Representatives for a fast-moving inbound support project — no notice period, no long wait, just a clear opportunity to get to work.

What's In It For You

• Fast-track hiring — start working right away (Start Date: 18 August 2026, Tuesday)

• ₱20,000–₱22,000 for the initial 2-week contract

• Shifting schedule from Mondays through Sundays

• Opportunity to extend for a further 2 weeks at the same rate (up to ₱40,000–₱45,000 total if extended)

• On-site role in Uptown BGC — one of Metro Manila's most accessible and vibrant business hubs

• Full script provided — no prior industry experience required

About the Role

You'll be joining a support team handling inbound calls for a well-established furniture retailer serving the Australian market. This role focuses on customer calls related to important account and compliance matters, guided by a clear, provided script — so you'll always know exactly what to say and how to say it.

What You'll Do

• Answer inbound calls from Australian customers regarding account and compliance-related matters

• Follow a provided script closely and consistently on every call

• Communicate clearly, calmly, and professionally, especially on sensitive topics

• Log call details accurately per process

• Escalate calls appropriately when a situation falls outside the script

• Work rotating shifts across a 7-day roster, including weekends

• Step up for overtime shifts when the business needs it

What You'll Bring

• You're immediately available to start — no notice period to serve

• Strong, clear communication skills

• Comfort following structured scripts precisely, without needing to improvise

• Flexibility to work varying shifts, including weekends

• Willingness to take on overtime when needed

Nice to Have

• Prior BPO or call center experience (a plus, not required)

• Experience supporting Australian clients (a plus, not required)

Ready to Start Now?

If you can start immediately and thrive in a structured, script-guided environment, we want to hear from you.