Customer Service Representative — Inbound Calls, Uptown, BGC | Immediate Start (2 Weeks Contrac[...]

Satellite Office; Philippines; On-site; PHP 910,000 - 2,048,000; Full time

Benefits offered by this job

On-site role

Immediate start

No experience required

Fast-track hiring

Job summary

Satellite Office in Uptown BGC, Manila, is hiring Customer Service Representatives for an inbound support project with immediate start. Initial 2-week contract at ₱20,000–₱22,000, with potential extension up to ₱40,000–₱45,000 total. On-site role; full script provided; no prior experience required.

You will handle calls related to account and compliance matters, follow a strict script, and log details accurately while working a rotating 7-day schedule with overtime as needed.

Qualifications

• Immediate availability to start
• Ability to follow structured scripts precisely
• Excellent verbal communication and listening skills
• Willingness to work rotating shifts including weekends and overtime

Responsibilities

• Handle inbound calls from Australian customers about account and compliance matters
• Follow a provided script on every call
• Communicate clearly, calmly, and professionally
• Log call details per process
• Escalate calls appropriately when outside the script
• Work rotating shifts across a 7-day roster, including weekends and overtime

Skills

Clear communication

Follow scripts

Flexible shifts

Overtime willingness

Job description

Ready to start work right now? We're hiring Customer Service Representatives for a fast-moving inbound support project — no notice period, no long wait, just a clear opportunity to get to work.

What's In It For You

• Fast-track hiring — start working right away (Start Date: 18 August 2026, Tuesday)
• ₱20,000–₱22,000 for the initial 2-week contract
• Shifting schedule from Mondays through Sundays
• Opportunity to extend for a further 2 weeks at the same rate (up to ₱40,000–₱45,000 total if extended)
• On-site role in Uptown BGC — one of Metro Manila's most accessible and vibrant business hubs
• Full script provided — no prior industry experience required

About The Role

You’ll be joining a support team handling inbound calls for a well-established furniture retailer serving the Australian market. This role focuses on customer calls related to important account and compliance matters, guided by a clear, provided script — so you'll always know exactly what to say and how to say it.

What You'll Do

• Answer inbound calls from Australian customers regarding account and compliance-related matters
• Follow a provided script closely and consistently on every call
• Communicate clearly, calmly, and professionally, especially on sensitive topics
• Log call details accurately per process
• Escalate calls appropriately when a situation falls outside the script
• Work rotating shifts across a 7-day roster, including weekends
• Step up for overtime shifts when the business needs it

What You'll Bring

• You're immediately available to start — no notice period to serve
• Strong, clear communication skills
• Comfort following structured scripts precisely, without needing to improvise
• Flexibility to work varying shifts, including weekends
• Willingness to take on overtime when needed

Nice to Have

• Prior BPO or call center experience (a plus, not required)
• Experience supporting Australian clients (a plus, not required)

Ready to Start Now?

If you can start immediately and thrive in a structured, script-guided environment, we want to hear from you. Apply today — interviews are moving fast given the immediate start requirement.