Customer Service Representative in Top Bpo's. Salary upto 35K.

Recruitify_HR; Quezon City; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is seeking a Customer Service Representative in Quezon City. The role requires handling customer inquiries, maintaining professionalism, and documenting feedback. Candidates should possess a diploma in a relevant field and have 5-7 years of experience in customer service. The position offers a competitive salary of up to 35K and includes perks such as HMO, bonuses, and a company trip.

Qualifications

• 5-7 years of experience in customer service.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Handle customer inquiries and provide solutions in a timely manner.
• Maintain professionalism while interacting with clients.
• Document customer interactions for improvement.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Patience

Empathy

Education

Diploma in a relevant field

Job description

Customer Service Representative in Top Bpo's. Salary upto 35K.

On-site - Quezon City 5-10 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle customer inquiries and provide solutions in a timely manner.
• Maintain a high level of professionalism while interacting with clients.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service quality.
• Process orders, forms, and applications efficiently.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 5-7 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to work under pressure and meet deadlines

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