Customer Service Representative Hiring in a Top Bpo. Salary upto 35K.

Gratitude Jobs Ahead HR Inc; Quezon City; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO in the Philippines seeks a Customer Service Representative for on-site duties in Quezon City. The role involves providing exceptional customer support via phone, email, and chat, resolving inquiries efficiently, and maintaining product knowledge. Candidates should have 3-5 years of experience in customer service and possess strong verbal and written communication skills. The position offers a competitive salary of up to 35K and various employee benefits, making it a great opportunity for customer-focused individuals.

Qualifications

• 3-5 years experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Ability to work in a fast-paced BPO environment.

Responsibilities

• Provide exceptional customer support through phone, email, and chat.
• Resolve customer inquiries and issues efficiently.
• Maintain a high level of product knowledge.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving mindset

Customer-focused

Education

High School Diploma or equivalent

Job description

Customer Service Representative Hiring in a Top BPO. Salary upto 35K.

On-site - Quezon City 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer support through various channels including phone, email, and chat.
• Resolve customer inquiries and issues in an efficient and timely manner.
• Maintain a high level of product knowledge to assist customers effectively.
• Document customer interactions accurately and update CRM systems as required.
• Collaborate with team members to improve processes and enhance the customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3–5 years in customer service or related field.
• Skills and Competencies: Strong verbal and written communication skills.
• Responsibilities and Duties: Ability to handle difficult situations with professionalism.
• Qualities and Traits: Customer-focused with a problem-solving mindset.
• Working Conditions: Ability to work in a fast-paced BPO environment.