Customer Service Representative in Top Bpo's. Salary upto 35K.

Gratitude Jobs Ahead HR Inc; Makati; Sur place; PHP 355 000 - 426 000; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Résumé du poste

Gratitude Jobs Ahead HR Inc in Makati is seeking a Customer Service Representative to handle inquiries and provide timely solutions. The role requires 5-7 years of experience and a diploma, with excellent communication and interpersonal skills. It is an on-site position offering equity, performance bonuses, and an incentive program.

The successful candidate will document interactions, collaborate with the team, and ensure high service quality while meeting deadlines in a dynamic environment.

Qualifications

• Diploma in a relevant field is required.
• 5-7 years of experience in customer service.
• Excellent communication and interpersonal skills are essential.
• Strong problem-solving abilities are required.
• Patience and empathy towards customers.

Responsabilités

• Handle customer inquiries and provide solutions in a timely manner.
• Maintain a high level of professionalism while interacting with clients.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service quality.
• Process orders, forms, and applications efficiently.

Connaissances

Excellent communication and Interper.,

Strong problem-solving abilities

Formation

Diploma in a relevant field

Description du poste

Customer Service Representative in Top Bpo's. Salary upto 35K.

On-site - Makati 5-10 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle customer inquiries and provide solutions in a timely manner.
• Maintain a high level of professionalism while interacting with clients.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service quality.
• Process orders, forms, and applications efficiently.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 5-7 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to work under pressure and meet deadlines