Customer Service Representative (Healthcare Account

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 289,434 - 346,685; Full time

Benefits offered by this job

Salary package up to 28,500

Performance incentives

Paid training and medical

HMO benefits

15% night differential

Paid vacation and sick leaves

10,000 signing bonus

Various gift incentives upon reaching interview stages

Job summary

A recruitment outsourcing company in Metro Manila is seeking Customer Service Representatives who are enthusiastic and ready to start their careers. Ideal candidates will possess good communication skills, a positive attitude, and the ability to work flexible schedules, including graveyard shifts. The role offers an attractive compensation package that includes performance incentives and training.

Qualifications

• At least high school graduate (old curriculum).
• Good to excellent communication skills.
• Amenable to work onsite.
• Willing to work on graveyard shifts, weekends, and holidays.

Responsibilities

• Answer customer inquiries through calls, chat, or email.
• De-escalate situations involving dissatisfied customers.
• Provide satisfactory solutions to customer complaints.
• Demonstrate a positive attitude and empathy towards customers.

Skills

Good communication skills

Customer service orientation

Ability to work under pressure

Education

High school graduate or higher

Job description

Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply.

What we offer

• Salary is up to 28,500 Package
• Performance incentives
• Paid Training & Medical
• HMO
• 15% Night Differential
• Paid VL and SL
• 10,000 Signing bonus
• 1000 Gcash, 2000 Gift Check, and 300 upon reaching Final Interview

Job responsibilities

• Answer customer inquiries through calls, chat, or email.
• De-escalating situations with involving dissatisfied customers.
• Provide satisfactory solutions to customer complains.
• Demonstrate positive attitude and empathy towards customers.

Qualifications

• At least high school graduate (old curriculum)
• Good to excellent communication skills
• Amenable to work onsite.
• Willing to work on graveyard shift, shifting schedules, or even weekends and holidays.