Customer Service Representative | College Graduates are welcome to apply

Nezda Technologies, Inc.; Quezon City; On-site; PHP 183,000 - 219,000; Full time

Benefits offered by this job

Basic salary ₱18,000

Flex Fund Allowance ₱1,000

Night differential 20%

HMO Day 1

HMO dependent coverage upon certified

Annual performance-based increase

13th & 14th Month Pay

Job summary

Nezda Technologies, Inc. is seeking a customer service professional to join our Healthcare Account team. You will handle customer inquiries, assist with healthcare-related concerns, and deliver superior service while working onsite on rotating shifts.

Candidate should be a College Graduate with excellent English communication and a customer-service mindset, ready to work in a dynamic healthcare contact center environment. Onsite work and rotating shifts are required.

Qualifications

• Good English communication skills required.
• Customer-service oriented mindset with empathy.

Responsibilities

• Handle customer inquiries.
• Assist with healthcare-related concerns.
• Provide excellent customer service.

Skills

Good English communication skills

Customer-service oriented

Education

College Graduate

Job description

About the role

You will handle customer inquiries, assist with healthcare-related concerns, and provide excellent customer service for a Healthcare Account.

Key responsibilities

• Handle customer inquiries
• Assist with healthcare-related concerns
• Provide excellent customer service

About you

• College Graduate
• Good English communication skills
• Customer-service oriented
• Willing to work onsite and on shifting schedules

Benefits

• ₱18,000 Basic Salary
• ₱1,000 Flex Fund Allowance
• 20% Night Differential
• HMO Day 1
• HMO dependent coverage upon certification
• Annual increase based on performance
• 13th & 14th Month Pay