Customer Service Representative (Good for Newbies) - with 20k Sign On Bonus

GDV BUSINESS SERVICES CO.; Davao City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Day 1 HMO

Competitive Salary Package

Paid Training

Career Growth and Development

Supportive Work Environment

Open to Applicants with No BPO Exp

Job summary

GDV BUSINESS SERVICES CO. in Davao City is seeking Customer Service Representatives to join our growing team. You will handle voice or non-voice inquiries, assist customers with requests, and provide professional and timely support.

The role is onsite in Davao City with a shifting schedule, including weekends and holidays when required. Day 1 HMO, paid training, and opportunities for career growth are offered in a supportive work environment.

Qualifications

• High School graduate (Old Curriculum) or Senior High School graduate.
• No mandatory BPO experience; welcomed.
• Strong verbal and written communication skills.

Responsibilities

• Handle customer inquiries through voice or non-voice channels.
• Assist with customer requests, account updates, and issue resolution.
• Provide accurate information based on established guidelines.
• Process and update customer information.
• Document customer interactions and transactions.
• Follow company procedures, quality standards, and compliance guidelines.
• Maintain professionalism and confidentiality.
• Meet assigned productivity and quality targets.

Skills

High School Graduate

BPO Experience Not Required

Verbal Communication

Written Communication

Education

High School Diploma

Job description

We are looking for Customer Service Representatives to join our growing team in Davao City. Depending on the assigned role, you may handle voice or non-voice transactions, assist customers with inquiries and requests, and provide professional and timely support.

Responsibilities

• Handle customer inquiries through voice or non-voice channels

• Assist with customer requests, account updates, and issue resolution

• Provide accurate information based on established guidelines

• Process and update customer information

• Document customer interactions and transactions

• Follow company procedures, quality standards, and compliance guidelines

• Maintain professionalism and confidentiality

• Meet assigned productivity and quality targets

Qualifications

• At least High School Graduate (Old Curriculum) or Senior High School Graduate

• With or Without BPO Experience

• Good verbal and written communication skills

• Willing to work onsite in Davao City

• Willing to work on a shifting schedule, including weekends and holidays when required

Perks & Benefits

• Day 1 HMO

• Competitive Salary Package

• Paid Training

• Career Growth and Development Opportunities

• Supportive Work Environment

• Open to Applicants with No BPO Experience