Customer Service Representative | Highschool Grad. | Competitive Salary | Davao

Metacom Careers; Davao del Sur; Sur place; PHP 264 000 - 316 000; Plein temps

Avantages offerts par ce poste

Salary up to ₱26,000 per month

Performance incentives and bonuses

Paid training starting Day 1

Continuous learning and upskilling

Career growth opportunities

Résumé du poste

Metacom Careers in Davao City, Davao del Sur, is hiring a Customer Service Representative for a full-time, onsite role with shifting schedule including nights, weekends, and holidays when required.

No BPO experience is required for this entry-level opportunity. Fresh graduates and career shifters can start with paid training from Day 1, learn essential customer service skills, and access clear paths for growth in a supportive BPO environment.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Fresh graduates and career shifters are welcome.

Responsabilités

• Answer customer questions via phone, chat, or other channels.
• Handle account, product, and service concerns.
• Process customer requests and updates.
• Provide appropriate solutions based on customer needs.
• Document interactions accurately and escalate complex issues.
• Follow procedures and meet quality, productivity, and CS goals.

Connaissances

English communication

Customer service

Problem solving

Typing

Basic computer

Willing to learn

Formation

High School diploma

Description du poste

Customer Service Representative

Location: Davao City, Davao del Sur

Employment Type: Full-time | Onsite | Shifting Schedule

Salary and Benefits

• Salary of up to ₱26,000 per month
• Performance incentives and bonuses
• Paid training starting Day 1
• Continuous learning and upskilling
• Career growth opportunities

Applicant Pain Point and Job Opportunity

Start your BPO career—even without call center experience.

Are you a fresh graduate, first-time job seeker, or career shifter looking for your first opportunity? No BPO experience is required for this role. With paid training starting Day 1, you can learn essential customer service skills, gain practical experience, and build a foundation for long-term career growth.

Job Responsibilities

• Answer customer questions and provide accurate information through phone, chat, or other support channels.
• Handle account, product, and service concerns.
• Process customer requests and updates.
• Provide appropriate solutions based on customer needs.
• Document interactions accurately and elevate complex concerns when necessary.
• Follow service procedures and meet quality, productivity, and customer satisfaction goals.

Qualifications

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Fresh graduates, first-time job seekers, and career shifters are welcome.
• Good English communication skills.
• Customer service and problem-solving skills.
• Basic computer and typing skills.
• Willing to learn and work in a fast-paced environment.
• Willing to work onsite on a shifting schedule, including nights, weekends, and holidays when required.

Willingness to Relocate

This position requires onsite work in Davao City, Davao del Sur. Applicants from other cities and provinces are encouraged to apply if they are willing to relocate. Step outside your comfort zone, explore new opportunities, and build your professional skills as you begin your BPO career in Davao City.