Customer Service Representative - Fresh Graduate | No BPO Experience - Alorica Cubao Site

TalentLink Outsourcing; Quezon City; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Paid Training

Night Differential

HMO & Government Benefits

13th Month Pay

Paid Vacation Leave

Anniversary Bonus

Annual Performance Increase

Job summary

A reputable outsourcing company in Quezon City is seeking customer service representatives. The role involves responding to inquiries and resolving issues, with training provided for fresh graduates. Benefits include a competitive salary ranging from ₱18K to ₱30K monthly, HMO, and paid time off. Ideal candidates are those who can work onsite and have a passion for customer service.

Qualifications

• Willing to work in an onsite environment.
• Open to all educational backgrounds.
• Ability to handle customer interactions professionally.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service

Communication skills

Problem-solving

Education

High school graduate

Vocational graduate

College undergraduate

College graduate

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

Benefits

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team