Customer Service Representative - Fresh Graduate | No BPO Experience - Alorica Cebu Site

TalentLink Outsourcing; Cebu City; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Paid training

HMO & Government Benefits

13th Month Pay

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service company in Cebu City is looking for enthusiastic individuals to handle customer inquiries through various channels. No prior BPO experience is required as training will be provided. Recent graduates and vocational graduates are encouraged to apply. Benefits include a salary range of ₱18K to ₱30K, night differential, HMO, and paid leaves, along with an onsite professional environment.

Qualifications

• No BPO experience needed; we’ll provide training.
• Open to college fresh graduates, SHS & HS graduates, college undergraduates, vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team