Customer Service Representative - Fresh Graduate | No BPO Experience - Alorica Centris Site

TalentLink Outsourcing; Quezon City; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

Job summary

A customer service outsourcing company in Quezon City is seeking motivated individuals to join their team. No prior BPO experience is required as training will be provided. This role offers a monthly salary ranging from ₱18K to ₱30K along with various benefits such as paid training, incentives, and the opportunity to work onsite with a supportive team.

Qualifications

• Ability to respond to inquiries via various channels.
• Strong interpersonal communication skills are a must.
• Ability to resolve issues in an efficient manner.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

No specific degree required

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team