Customer Service Representative - Fresh Graduate | No BPO Experience - Alorica Makati Site

TalentLink Outsourcing; Makati; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Paid training

Night differential

HMO & Government benefits

13th Month Pay

Vacation leave / Personal time off paid

Anniversary bonus

Annual performance increase

Job summary

A leading outsourcing company in Makati is looking for customer service representatives to respond to inquiries via phone, email, and chat. No prior experience is required as training will be provided, making it suitable for fresh graduates and those looking to start their careers. Competitive benefits include paid training, night differential, and a supportive work environment.

Qualifications

• No prior BPO experience required; training provided.
• Open to fresh graduates, senior high school graduates, and vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues and efficiently maintain records.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱30K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team