Fraud-Focused CSR: Onsite Support Specialist

Stark Asia Solutions Inc.

Makati

On-site

PHP 223,200 - 279,000

Full time

14 days+

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Benefits offered by this job

Performance Bonus

Incentives

HMO Health Coverage

Group Life Insurance

Job summary

Stark Asia Solutions Inc. in Makati is hiring a Customer Service Representative (on-site) with no prior call center experience accepted. You will handle fraud-related inquiries, verify account activity, and help prevent unauthorized transactions while delivering excellent phone-based customer service.

Start date is July 7, with a strong incentive structure and medical benefits. Salary ranges from 20,000 to 25,000 PHP per month, with 12% night differential and comprehensive benefits from Day 1,

Qualifications

High School Graduate or equivalent.
Open to newbies and applicants with no call center experience.
Good verbal and written English communication skills.
Quarterly Incentive Plan.
15 Days Vacation Leave (VL).
10 Days Sick Leave (SL).
Group Life Insurance Coverage (Day 1).
HMO Coverage (Day 1) with up to 2 Dependents.
12% Night Differential.
Statutory Benefits.
Retirement Plan.
Loan Facility
Internet Reimbursement.

Responsibilities

As a Customer Service Representative, you will assist customers by handling fraud-related concerns, verifying account activities, and helping prevent unauthorized transactions.
You will provide excellent customer service through phone interactions while ensuring customer accounts remain secure.

Skills

English communication

Education

High School Diploma

Job description

Start date is July 7, with a strong incentive structure and medical benefits. Salary ranges from 20,000 to 25,000 PHP per month, with 12% night differential and comprehensive benefits from Day 1,

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