Fraud Prevention Customer Service Representative

Stark Asia Solutions Inc.; Taguig; On-site; PHP 250,000 - 420,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

Stark Asia Solutions Inc. in Taguig on-site is seeking a Fraud Prevention Customer Service Representative. The role involves handling customer calls, assisting with account inquiries and payment arrangements, and ensuring accurate record-keeping.

Open to newbies, with 1 year of call center or related experience preferred. Excellent English communication skills are required, and the position offers health benefits and performance incentives.

Qualifications

• High School Diploma or its equivalent.
• Open to newbies and those without CCE.
• 1 year of call center collections, customer service, or telemarketing experience preferred.
• Proficiently communicate verbally and in writing with customer using the English language.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with account inquiries, payment arrangements, and issue resolution.
• Maintain accurate records of customer interactions and account updates.
• Provide excellent customer service while meeting performance goals.
• Communicate effectively in English, both verbally and in writing.
• Follow company policies and procedures in all customer interactions.

Skills

Verbal and written English通信

Customer service

Education

High School Diploma

Job description

Fraud Prevention Customer Service Representative

Stark Asia Solutions Inc.

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Work-Life Balance

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Qualifications:

• High School Diploma or its equivalent
• Open to newbies and those without CCE
• 1 year of call center collections, customer service, or telemarketing experience preferred
• Proficiently communicate verbally and in writing with customer using the English language

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with account inquiries, payment arrangements, and issue resolution.
• Maintain accurate records of customer interactions and account updates.
• Provide excellent customer service while meeting performance goals.
• Communicate effectively in English, both verbally and in writing.
• Follow company policies and procedures in all customer interactions.